Overview
Avaya is dedicated to enhancing the customer experience by optimizing Contact Center Operations. We focus on streamlining these operations to drive increased agent productivity, ultimately resulting in a superior customer service experience.
Key Features of Avaya
- Call Center Management
- Auto Dialer
- Call recording
- Alerts / Escalation
- Applications Management
- Call Management
- Call Sharing
- Chat / Messaging
- Surveys & Feedback
- Time & Attendance
Specifications
How is the Software Accessible : Cloud Base |
Does this the Software Offers Free trial : Yes |
Does this Software has a life time free plan : No |
Does the software run on mobile browser : Yes |
Is customisation possible updated: No |
Are APIs available for this software : No |
Desktop Platform option : Windows, |
Mobile Platform Option : Android / Play Store, |
Language in which the software available :English |
Integrations : |
Alternative of Avaya
Avaya Video
Avaya USERS
Business
Available Support
Description
Elevate your business's top priority—customer experience—with Avaya's cutting-edge cloud contact center solution. Our offering incorporates digital channels, AI-driven virtual agents, workflow automation, and actionable insights. These components are meticulously designed to empower your team, enabling you to provide exceptional experiences that foster deeper and more meaningful customer relationships.