32899

Avaya

System by Avaya

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Overview

Avaya is dedicated to enhancing the customer experience by optimizing Contact Center Operations. We focus on streamlining these operations to drive increased agent productivity, ultimately resulting in a superior customer service experience.

Avaya Screen Shot

Key Features of Avaya

  • Call Center Management
  • Auto Dialer
  • Call recording
  • Alerts / Escalation
  • Applications Management
  • Call Management
  • Call Sharing
  • Chat / Messaging
  • Surveys & Feedback
  • Time & Attendance

Specifications

How is the Software Accessible : Cloud Base
Does this the Software Offers Free trial : Yes
Does this Software has a life time free plan : No
Does the software run on mobile browser : Yes
Is customisation possible updated: No
Are APIs available for this software : No
Desktop Platform option : Windows,
Mobile Platform Option : Android / Play Store,
Language in which the software available :English
Integrations :

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Avaya Video

Avaya USERS

Business

  • SMES
  • Enterprises

Available Support

  • Phone
  • Trainings

Description

Elevate your business's top priority—customer experience—with Avaya's cutting-edge cloud contact center solution. Our offering incorporates digital channels, AI-driven virtual agents, workflow automation, and actionable insights. These components are meticulously designed to empower your team, enabling you to provide exceptional experiences that foster deeper and more meaningful customer relationships.

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