Overview

Kreato CRM is a cloud-based automation & artificial intelligence powered Customer Relationship Management software for lead and sales management, built exclusively for small & medium businesses.

Kreato CRM Screen Shot

Key Features of Kreato CRM

• Performance Management
• Sales Forecasting
• Email integration

Specifications

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Kreato CRM Video

Kreato CRM USERS

Description

Kreato CRM is a cloud-based automation & artificial intelligence powered Customer Relationship Management software for lead and sales management.
Key Features:

• Lead & Sales Pipeline Management:
  • All smart lead management, sales pipeline management, and team productivity management tools to manage your sales process with a focus on customer success.
• Sales Automation:
  • Kreato CRM automates most of the data entry and routine sales activities of your sales team. Frees up your sales team to spend more time on productive sales activities.
• Process Roadmaps:
  • Process Roadmaps for Leads & Opportunities simplifies sales playbook automation, auto drives sales reps to be consistent with the process and enables repeatable sales success.
• Multi-Channel Communication:
  • With the functional integration of email, cloud telephony and text messaging services, Kreato allows engaging customers from CRM via all main communication channels.
• Artificial Intelligence for Sales:
  • Kreato embraces AI techniques to augment sales team capabilities to achieve better results – lead prioritization, predictive customer engagement, pipeline optimization and more.
• Team Performance Management:
  • Leaderboards and intelligent analytics to track and recognize team performance.  Sales gamification to engage teams in play-to-win culture and motivate them to perform more.

11 Kreato apps to increase your productivity

1. Leads Marketplace integration

   Lead handling is a major issue for companies that subscribe to lead-based marketplaces like JustDial and IndiaMart. Here, the Kreato’s lead-based marketplace integration comes in handy. Whenever you receive a trade or business inquiry alert in your email inbox, Kreato CRM will automatically create a lead for this inquiry. The company is offering this marketplace app at Rs 200 per organization for this.

2. Cloud Telephony

   For a larger team, recording the conversation with your clients can be of much value. It will bring transparency and consistency to the communication between them. Kreato’s makes it possible to integrate its CRM software with  Exotel, Ozontel, and Knowlarity, which are the leading cloud telephony companies in India. Kreato is one of the few CRM proving this facility.

3. Landing page

   If you are investing in Google AdWords or doing any kind of online marketing activities, having a good landing page is a must. It will increase the lead generated by leaps and bound and hence the ROI on money invested. With Kreato’s Unbounce integration, you will be able to set up beautiful landing pages in minutes. The leads so collected directly shows in your Kreato account. This reduces a lot of human effort which can now be put on productive activities.

4. Knowledge base builder

   Kreato’s knowledge builder helps create and maintain knowledge base resources (Product or Service Manuals, Training Materials, Help manuals) on your products and services at one single place. With this, your team can easily find and share the documents. They will not need to share the documents as an attachment to an email, which often gets lost in the mailbox.

5. Web chat

   Websites are a primary method of providing information about your products and services.  However, it cannot be replaced by human interactions. Web chat provides real time conversation with your web visitors and helps in converting them to customers. Kreato’s zopim integration will keep the leads generated through your web chat application integrated with your the CRM and hence give you consistency to the valuable lead data.

6. Social discovery

   Wouldn’t it be amazing if you could get the social profile of your lead directly in your CRM. Kreato’s social discovery app does exactly the same for you. With this, you can save a lot of time which you spend on searching for your leads on LinkedIn and other social media & can still be better informed on their job profile when talking to them.

7. Ecommerce integration

   The cost of acquisition is very high for eCommerce companies. It makes business logic to increase the revenue per visitor/customer. Kreato’s eCommerce integration help you nurture your customer by profiling them. You will be able to send them regular mail, sms & follow ups with this Kartrocket integrations.

8. TextMsg

   Kreato CRM is integrated with the SMS marketing service - MVaayoo. This will helps you in sending any kind of marketing, sales or support activities with just a button click. You will also be able to launch SMS campaigns and track the effectiveness of it at only Rs 200 per month.

9. Solution Builder

   Continuous support queries from your customer can be taxing and increase you servicing cost. A smart move will be to create FAQ related to products. Kreato’s Solution builder (FAQ) app can solve half your customer queries and reduce cost on support.

10. Sales Order Management

    Sales are what a business thrives and the prime objective of a CRM is to increase sales. Kreato has an integrated sales management app with which will help you in sending quotations, ensure order processing, generate invoices, and track payment. At SoftwareSuggest, we often get queries asking for CRM system with integrated invoice and outstanding management, and Kreato is one of our preferred suggestions to these clients.

11. Social Marketing

    Kreato is also integrated with the buffer app which helps in managing Social media marketing. With this integration, you will be able to schedule your post on social media thus automate the process of social media management.

    If these apps are not enough, Kreato is one of the few CRM software to make API available for 3rd party app & complete CRM solution for your business. With the API your technical team will easily be able to integrate it with the ERP Software or any other software you are using. The CRM company is also coming up with a mobile app which will be completely free for its users.

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